My dog Angel had gotten out and was gone for hours. A family saw her get close to being hit by a car and decided to get her. They took her in and tried to call the phone number on the tag (which is an old number). They got onto your website and it said she was safe but they knew she wasn't at home. I had not reported her as missing when she was found. I didn't know because I don't keep her at my house. They took her in for the night and when I got up this morning I checked my email and saw a message from Fido Finder stating someone believed that had found her. I went and picked her up and she is now safe at home.